- Frame the objectives of training to match the job, the trainees and the content
- Define training as a change in behavior on the job
- Demonstrate both the Socratic-Interactive approach and the Blank Slate-lecture approach
- Frame a lesson as a four step approach: prepare the learner, present/elicit the information, provide opportunities for application, evaluate and provide feedback and coaching
- Ensure that learning transfer has taken place
- Use a wide variety of training methods and media to suit all learning styles
- Train trainers as expert presenters and facilitators
- Train trainers in coping with group dynamics effectively